Contact Us






Contact

How Can We Help?


Whether you need help choosing the right patio set, have a question about your order, or want advice on your outdoor space.

Most messages answered within 1 business day
Ways To Connect

Choose Your Preferred Channel


Email

support@estateoasisliving.com
Replies within 24 hours

Phone

(828) 228-7415
Mon–Fri 9am–5pm EST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Common Questions

Frequently Asked Questions


How long does shipping take for patio furniture?

Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means you can expect your outdoor furniture to arrive within 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your delivery in real time.

Is shipping really free on outdoor furniture orders?

Yes, most orders ship free within the Continental U.S. with no order minimum required. The only exclusions are Alaska and Hawaii. Orders ship via USPS, UPS, or FedEx based on your destination and package size. Please see our Shipping Policy page for full details.

What is your return policy for outdoor furniture?

We want you to be completely happy with your patio furniture, pergola, or fire pit. If something is not right, please contact us within the return window outlined on our Returns page. Our team will walk you through the process and make it as simple as possible.

Can I exchange an item for a different size or style?

Exchanges are handled on a case-by-case basis depending on the product and its availability. Reach out to our team by email or phone and we will do our best to find the right fit for your outdoor space. The sooner you contact us, the more options we can offer.

How do I choose the right patio furniture set for my space?

Start by measuring your patio, deck, or garden area so you know the dimensions you are working with. Our product pages include detailed measurements and seating capacities to help you compare options. If you are still unsure, send us a message with your space dimensions and we will suggest sets that fit well.

Are your pergolas and fire pits weather-resistant?

Our outdoor products are designed for outdoor use and built with materials intended to withstand the elements. Specific material details and care instructions are listed on each product page. For questions about a particular pergola, fire pit, or outdoor kitchen, feel free to reach out and we will share the details you need.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line


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Order Status & Tracking
Product Questions
Returns & Exchanges
Patio Design Advice
Other
Availability

Business Hours


Monday – Friday 9:00 AM – 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Prompt Responses

Every email and message is answered within one business day by a real member of our team.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Shipping

Most orders ship free within the Continental U.S. with tracking included on every shipment.

Here To Help

Owned and operated by Abundant Life Resources LLC from Blowing Rock, North Carolina.